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A special Veterans Day tribute to the best leader I know

I looked over at my dad to check on him and noticed he was crying. It is not often that my father is moved to tears. He usually does not cry on veterans day. My dad, we call him Opa, is one of the toughest people I know, and he has a big heart. He cries when family members pass away. He almost cried when the Nationals won the world series. I have to confess that I was close to tears as well. What a great day.

Opa in front of the WWII memorial in Washington DC.

Veteran’s Day 2017 was a special one

My brother and I had the privilege of escorting my dad to the Vietnam Memorial in Washington DC. Opa participated in a ceremony with his 1956 West Point classmates. Each year those who are still here gather at the wall to honor one of their classmates who perished during the war. They read the names of the fallen, share the story of one in detail, and then walk down to where the name of that person is etched on the wall to place a wreath.

My father in front of the Vietnam War memorial.

Family members of the fallen participate

It is a simple ceremony – nothing fancy. No long speeches, no politicians, no fanfare. Just a small group of veterans honoring one of their own. It was one of the most powerful Veteran’s Day events I have ever witnessed. I can understand why my dad cried during the ceremony. I teared up more than once while there. Below are some pictures from that special day.

Kicking off the informal ceremony for the USMA class of 1956.

Visiting the wall is difficult for many veterans like my dad

I am really glad that Opa was brave and decided to participate in the ceremony. He usually does not. My dad is a Vietnam veteran. He served three tough tours there. He lost a lot of friends in the war. Visiting the wall is a draining event for him. It is an emotional one. The wall reminds him of the war, battles fought, lives lost, and the complicated aftermath.

My brother and Dad read names on the wall.

Many veterans thrived after Vietnam

Fortunately, my father was able to return to the states and live a healthy and productive life after the war. My brother and I are the direct beneficiaries of my dad’s ability to put the war behind him and fulfill the American dream – to provide for your children so that they have an even better life than the one you lived. I have the same dream for my sons and will do all that I can to make that happen. I want them to have a better life than mine. The reason veterans fight is for a better tomorrow.

Several of my dad’s classmates went on to be generals.

Veteran’s Day is for telling stories

My dad is a generous person, and always willing to help others in need. I have experienced this first hand as his son and witnessed it as he interacts with others. I saw another example of it during this ceremony. After we walked down to the wall Opa called over one of the family members who attended. He was the grown son of a fallen classmate. He is probably my age, or maybe even a little bit older. My dad let this family member know that he was good friends with his father many years ago. Opa shared a funny story that the man had never heard before.

Veteran’s catching up and telling stories.

Veteran’s know stories that family members need to hear

Dad proceeded to tell this son of his fallen classmate about his father. What his dad was like as a man. How he was a strong, smart, and brave soldier. Opa thought the world of his classmate and was very sad when he learned about the untimely death of his good friend. My father was emotional – his eyes welled up with tears. Fond memories mixed with painful blasts from the past. It was a difficult thing for my dad to do, but he did it anyway. Opa gave this man a special gift that morning. The gift of knowing that his own dad was a great man. Afterward, the man thanked Opa for his service, and more importantly for letting him know about his father.

Opa talking to son of fallen classmate — Opa telling a story to the son of a fallen classmate – the gift of memories.

Thank you to all veterans

It is impossible to calculate the toll war takes on a nation, especially its veterans. So it is important that we honor those who have served. The brave men and women who have sacrificed so much for our country. They deserve our respect and gratitude. My father is from a generation that fought an unpopular war, in an unknown part of the world, for reasons that are still somewhat of a mystery to this day. It was tough, but he and his generation did their part.

From this day to the end of time, without our being remembered: we few, we happy few, we band of brothers—for whoever sheds his blood with me today shall be my brother. However humble his birth, this day shall grant him nobility.
Henry V by William Shakespeare

Today’s veterans deserve our thanks

Nowadays our country remains entangled in a long war that has cost our nation dearly. Today’s veterans face many of the same challenges that my dad and his classmates did many years ago. One day many years from now they too will gather together and talk about the wars they fought. As for you – do your part. If you see any veterans – thank them for their service. They deserve it, just like my dad.

ATW! is designed to make you a better leader

I hope you join me on this journey to raise up the next generation of leaders. The world is in desperate need of more great leaders. Women and men who lead with confidence, clarity, and creativity. It’s time to become the leader that your world needs. Let’s go All The Way!

All The Way Leadership!

Building trust with followers is what strong leaders do

Take a moment right now and think about a strong leader you know. Someone you truly enjoyed working for. Ask yourself a simple question about this leader. Do you trust her? I bet the answer is yes. Now think about a weak leader you know well. Someone you did not enjoy following. Ask yourself the same question. Do you trust him? Your answer probably changed to no. In fact, your answer may be hell no! It is difficult to follow someone you do not trust.

What trust score would your team give you as a leader?

The three hard truths about your personal integrity

All The Way Leadership! believes that integrity is a non-negotiable attribute for leaders. Simply put – if you do not demonstrate integrity your team will not trust you, and you are dead in the water as a leader. In a previous post, I advised that you never forget these three hard truths about your integrity

Your team is watching your every move – what will you do to build their trust?

A novel framework for new leaders

All The Way Leadership! created a novel framework for new leaders. Fundamentally this framework communicates that it is vital for you to possess integrated integrity as a new leader. Having individual integrated integrity means that ‘who you are’ aligns with ‘what you say’ and ‘what you do’. If you do not demonstrate individual integrated integrity your team will not trust you, and your impact as a leader will be limited.

All The Way Leadership! Individual Integrated Integrity Framework. ©2019

A constant leadership challenge

Building trust is a constant leadership challenge that requires attention. Strong leaders invest their energy into building trust with their followers. They do it in small ways like starting and ending meetings on time. And in big ways like providing top cover for their team members when things go wrong. No one ever enjoys being thrown under the bus, especially by their leader. Don’t be that kind of leader.

Most people are willing to follow leaders they trust

After spending decades in leadership positions you start to notice certain patterns. One that is readily apparent is that most people are willing to follow leaders they trust. The follower may not completely agree with every decision the leader makes, but they are willing to give a trusted leader the benefit of the doubt in many situations. It makes common sense. Team members trust that their leader is making decisions for the good of the team, and are willing to follow.

A trusted leader can take a team to new heights.

The opposite trend is also true

Let’s look at the opposite scenario. All The Way Leadership! believes that most people are not willing to follow a leader they do not trust. Why would they? Once again it makes sense that most followers would be skeptical of any leader they do not trust. After all – what if the leader is not competent. He does not know what he is doing. Sure – a team may follow because they have to, but they certainly are not going to put in any extra effort. Instead, they are going to think about what to do when disaster strikes.

Avoid making your team feel like they are walking on a tightrope.

It is difficult to truly trust someone you don’t know

Another dimension of trust is familiarity. How well does your team know you? Do they know about your expertise as a leader? Your experience? Your strengths and weaknesses? It seems like a lot for them to know. The reason to raise this point is that it is difficult to truly trust someone who you don’t really know. Think about it in your own life. How many people do you trust that you don’t really know? I bet the number is low.

Love all, trust a few, do wrong to none.
William Shakespeare, All’s Well that Ends Well

Context counts when it comes to trust

Sure – there are people you will trust without knowing them. In some cases, you never get the chance to learn about someone before you have to trust them. For example, you will trust the airline pilot on your next flight. You trust that she is competent at flying the plane and getting you to your destination safely. No – you will not have an opportunity to interview the pilot before your flight takes off. That situation is different than what is being described here. Your team will get the opportunity to evaluate you as the leader. They will decide whether or not to trust you.

How will others get to know you?

It is important that your team members get a chance to know you. No – they do not need to know the intimate details of your life. That would be strange. Rather they need to understand who you are. Your personality, your leadership style, and your pet peeves at a minimum. Each of us is different with a unique set of skills and experiences. Spend time with your team so that you can gain their trust. Remember trust is not a one-time transaction. Strong leaders understand the importance of building trust with their followers over time. Weak leaders ignore their team members and pay the price. Don’t fall into this trap. It is hard to fix later.

This equation is an excellent way to think about building trust.

What about you?

Are you building trust with your followers? Do you spend time with them so that they get a chance to know who you are? More importantly, do you know who you are…really? If not, then you have work to do. Don’t worry – All The Way Leadership! is here. The next blog post will focus on a commonly known tool to help you better understand your personality. After all – how can others get to know who you are if you are not sure of yourself.

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All The Way Leadership!

Introducing a novel framework for new leaders

Leadership is hard, especially for new leaders. I know because I was one. I graduated from the University of Virginia Army ROTC program in 1990 and joined the US Army. My first duty assignment as an Infantry Officer was at Fort Bragg, home of the 82nd All-American Airborne Division. I was brand spanking new and did not know what I was doing. I have already written about the sage advice my father, a retired Colonel, gave me. He also told me to become a student of leadership, so that is what I did.

My father during one of his tours in Vietnam — Colonel Keating, my father and leadership mentor.

There are a lot of leading experts in the world

The list of leadership gurus is long. I read many of their books, listened to their podcasts, attended their events, and completed their training courses. Over the past 25 years, I learned a lot from leadership experts like Peter Drucker, Dale Carnegie, John Maxwell, Colin Powell, Bill McRaven, Tom Peters, Arianna Huffington, Simon Sinek, John Kotter, Marcus Buckingham, Molly Fletcher, Ken Blanchard, Jim Collins, Marie Forleo, Michael Hyatt, Seth Godin, Brene Brown, Tony Robbins, and Sheryl Sandburg. I would list more names, but you get the point.

Peter Drucker is the original leadership guru - his books are excellent. — Peter Drucker is the original leadership guru – his books are excellent.

Many leadership experts do not focus on new leaders

All of these gurus provide excellent content for leaders. You can learn a lot listening to them. The problem is that many experts do not focus on new leaders. No – their target audience is usually experienced leaders who are trying to mature their current leadership skills and abilities. So where in the world do you start as a new leader? The military is a great place to start. That is where my leadership journey began. Unfortunately, many people do not want to join the military. You have to do it for the right reasons. Trust me – good pay is not one of them.

My Company Commander photo - circa 1998. — I learned a lot about leadership serving in the military for over a decade.

All The Way Leadership! believes new leaders need something basic

A company designed with one purpose in mind – to make you a better leader. I am not here to sell a book, or peddle a podcast, or try to get you to sign up for a seminar. Those things will come later, although I seriously doubt I will ever write a book. For now, I am focused on helping you grow and develop as a new leader through curated compelling content and practical training. Nothing more, nothing less. Let’s get started.

The supreme quality for leadership is unquestionably integrity. Without it, no real success is possible, no matter whether it is on a section gang, a football field, in an army, or in an office.
General Dwight D. Eisenhower

The three hard truths about personal integrity as a leader

All The Way Leadership! believes that integrity is a non-negotiable attribute for leaders. Simply put – if you do not demonstrate integrity your team will not trust you, and you are dead in the water as a leader. Last month I advised that you never forget these three hard truths about your integrity. For new leaders, it is a simple concept to understand.

Team members pay special attention to your individual integrity. Yes – they are watching you.
They track who you are, what you say, and what you do. Yes – they are trying to figure you out.
If these three integrity attributes do not align, then the team will not trust you. No – they will not give you the benefit of the doubt. Why should they?

Your team is watching your every move – what will you do next?

A novel framework for new leaders

All The Way Leadership! created a novel framework for new leaders. A basic way to view leadership. It is below. It is not complicated. Fundamentally this framework communicates that it is vital for you to possess integrated integrity as a new leader. Does that simply mean that you need to do the right thing as a new leader? No – it takes more than that. Having individual integrated integrity means that ‘who you are’ aligns with ‘what you say’ and ‘what you do’. I will say it again – this time with more emphasis. If you do not demonstrate individual integrated integrity your team will not trust you, and your impact as a leader will be limited.

What about you?

Are you paying attention to your personal integrity as a new leader? Do your integrity attributes align? Does ‘who you are’ align with ‘what you say’ and match ‘what you do’? If so – excellent. Keep up the great work. If not – do something about it. I will be writing much more about this framework in the next few months. Stay tuned for the details.

ATW! is designed to make you a better leader

All The Way Leadership!

Never forget these three hard truths about your integrity

I stood at attention as my company commander yelled. He was extolling our entire unit about the importance of physical fitness. He was emphatic. All paratroopers need to be in tip-top shape. No exceptions…no excuses. Over one hundred of us endured this speech. I was confused about why he kept going on and on. I completely agreed with him. We all concurred. Little did he know at the time that these words would come back to haunt him later. His integrity would become an issue. It was 1991. I was an Infantry Officer in the 82d Airborne Division, home of the All-American paratroopers.

Entrance sign to Fort Bragg – Home of the Airborne.

He could not keep up with the pace

A few months later our company was participating in a battalion run. I do not recall exactly how long it was – probably four to five miles. The pace was challenging, but not severe. Our company commander was struggling to keep up. He was sweating profusely. He showed signs of complete fatigue. Several of his paratroopers yelled encouraging words. You can do it! Hang in there, sir. I was shocked by what happened next. He quit. Rangers don’t quit. He moved to the side of the formation and stopped running. One of my peers took his place at the front and we kept going.

I will never fail a fellow paratrooper. I cherish the sacred trust and the lives of men with whom I serve. Leaders have my fullest loyalty, and those who I lead will never, never find me lacking.
Airborne Creed

He embarrassed all of us

Officers do not fall out of running formations in the 82nd Airborne Division. It simply does not happen unless you become injured or physically sick. This run was the first time I saw a commanding officer not measure up. He was embarrassed, and so was his entire company. Afterward, he apologized to all of us. The harsh words from his speech a few months earlier came to mind. He was done as our leader, and he knew it. He probably did not understand it at the time, but he had violated the three hard truths about integrity.

Physical standards for paratroopers are tough.

Truth #1 – Team members will pay special attention to your individual integrity as a leader

If you are a leader do not be surprised if your team members spend time and energy trying to figure you out. It is perfectly natural. As a human being, you want to know about the person in charge. Some want to know about how you lead. While others are interested in your background. What shaped you to be who you are today. A few will even wonder why you are in charge and they are not. All of them will be paying special attention to your individual integrity. Are you worth trusting, or not? I know this to be true because I faced this scenario as a new Army Officer and in every situation since then. If you ignore this truth, you will pay the price.

What training do your team members need? — Your team members will try to figure out ‘who you are’.

Truth #2 – They track three integrity attributes – ‘who you are’, ‘what you say’, and ‘what you do’

As a leader, your team members will be constantly gathering data about you. They will track ‘who you are’, ‘what you say’, and ‘what you do’. Many questions will run through the minds of your team members. A dozen examples are provided below.

What are you like…really?
What is your personality?
Are you a nice person?
What are your strengths?
What are your weaknesses?
Are you competent?
What do you want them to do?
Do you care about them?
What are your opinions?
What is the strategy?
Do you have a good plan?
How do you make a decision?

It probably does not seem fair that you face this much scrutiny as a leader. It isn’t. However, it is the reality you face. If you cannot handle it, then do not take a leadership role. Do something else. Your team deserves someone who wants the role at a minimum.

Becoming a leader is synonymous with becoming yourself. It is precisely that simple and it is also that difficult.
Warren Bennis

Truth #3 – If your three integrity attributes do not align, then the team will not trust you

As a leader, you want your integrity attributes (‘who you are’, ‘what you say’, and ‘what you do’) to align. Disconnects will lead to confusion with your team members. They may question your ability to lead because they do not trust you. Trust is crucial for a leader. In fact, it may be the most important thing you need as a leader. If your team does not trust you as a leader you will face difficult days ahead. Trust me – I have seen leaders violate this truth many times and it always comes back to bite them. Trust matters.

Simon Simek talks about leadership. Worth watching.

A simple example – ‘who you are’ does not match ‘what you say’

Let’s start with a simple example. You go to the gym and are assigned a personal trainer. He is your leader. You meet the trainer and the first thing you notice is that he is not in shape at all. He proceeds to tell you all the things you are going to do to get in top physical condition. The first thought you have is why should I listen to this trainer? If he cannot stay in shape himself, how in the world can he help me? His appearance does not match his words. Who is he? Certainly not an athlete. This disconnect bothers you. You may ask for a different trainer. I know I would.

Would you want this guy as your personal trainer?

Another easy example – ‘what you say’ does not match ‘what you do’

In this example, you work for a leader who is adamant that everyone shows up to work early. She tells your team that all of you have to be in the office no later than 8 AM every day, to include Fridays. No excuses. She punishes those who show up late. After a few weeks, you and your team members start to notice that your boss usually arrives at work around 9 AM, and even later on Fridays. You become disgruntled because there is a double standard. One that you cannot do much about until you are in charge. Make a mental note – your team will hold you to the same standard of integrity.

Some leaders obsess about showing up on time.

One final example – my poor company commander was a hot mess

Let’s finish where we started – my company commander’s speech. He was doomed to fail. He did not think about how his followers viewed him as a leader. They were constantly sizing him up and found him wanting. He underestimated how much attention they paid to ‘who he was’, ‘what he said’, and ‘what he did’. He was not an athlete. You could tell by looking at him. Imagine the response from those in the audience that day who stayed in top physical condition as he waxed poetic about working out. They probably thought he was an idiot. Eventually, my commander’s integrity flaws came to light when he quit the run. He never recovered from that fall and ended up getting fired for other integrity problems that surfaced later.

Never shall I fail my comrades. I will always keep myself mentally alert, physically strong and morally straight and I will shoulder more than my share of the task whatever it may be, one-hundred-percent and then some.
Third stanza of the US Army Ranger creed

What about you?

Are you paying attention to your personal integrity? Do your integrity attributes align? Does ‘who you are’ align with ‘what you say’ and match ‘what you do’? If so – excellent. Keep up the great work. If not – do something about it. Don’t confuse your team members and erode their trust.

ATW! is designed to make you a better leader

All The Way Leadership!

Another trusted perspective from Dwight Eisenhower on how to define leadership

Last week I shared a trusted perspective on how to define leadership. It focused on Colin Powell. This week I will share another aspect of leadership from a well-known and trusted leader, General Dwight Eisenhower. By adding his views we start to appreciate both the complexity and components that comprise leadership.

Who was General Dwight D. Eisenhower?

General Dwight D. Eisenhower was a great US Army General. According to Wikipedia, Eisenhower was an American Army general and statesman who served as the 34th President of the United States from 1953 to 1961. During World War II, he was a five-star general in the United States Army and served as Supreme Commander of the Allied Expeditionary Forces in Europe. He was responsible for planning and supervising the invasion of North Africa in Operation Torch in 1942–43 and the successful invasion of France and Germany in 1944–45 from the Western Front.

Portrait of General Dwight D. Eisenhower from 1947.

What did Eisenhower accomplish as a leader?

If you think Colin Powell’s resume is long, then you will be even more impressed with Eisenhower’s. He was highly successful in both the military and as a civilian. Below are five major accomplishments he achieved while in leadership positions. The list goes on, but you get the picture. “Ike” was one of the best leaders the US has ever seen. Perfect – no. Effective – yes.

Eisenhower led the Allied Forces to victory in World War II. His Army defeated Hitler.
He was one of only a few to ever earn five stars as a General in the US military.
He served as the 34th President of the United States from 1953 to 1961. Ike reached the highest political office in the US.
Eisenhower ended the Korean War. He leveraged US military might to achieve peace.
Eisenhower championed the formation of the Interstate Highway System. A key element to major US economic expansion.

Presidential portrait of Dwight D. Eisenhower.

How did Dwight Eisenhower view leadership?

Like Colin Powell, General Eisenhower demonstrated a pragmatic view of leadership. Eisenhower was known for his somewhat quiet and understated leadership style. According to this Forbes article, Eisenhower had a paperweight prominently displayed on his desk in the Oval Office with a Latin inscription meaning “gently in manner, strong in deed.” Eisenhower shared many thoughts about leadership. The quote below from him is one of my favorites.

The supreme quality for leadership is unquestionably integrity. Without it, no real success is possible, no matter whether it is on a section gang, a football field, in an army, or in an office.
General Dwight D. Eisenhower

Eisenhower believed a leader’s behavior is critical

Many underestimated Eisenhower’s leadership abilities. During World War II he was surrounded by leaders who were much bolder and gregarious. Generals like Patton, MacArthur, and Montgomery seemed to seek the limelight while Eisenhower spent his time preparing for the next battle and visiting the troops. Once he commented on why he avoided the more abrasive leadership style of other Generals.

“You don’t lead by beating people over the head; that’s assault, not leadership.”
General Dwight D. Eisenhower

Famous photo of Eisenhower visiting paratroopers before D-day invasion. — A famous photo of Eisenhower visiting paratroopers before D-day invasion.

Eisenhower’s leadership view is correct

All The Way Leadership! agrees with Eisenhower. Your integrity as a leader is hugely important. If you lack integrity your team will not follow you. It is that simple. How you behave as a leader also factors into your effectiveness. It is difficult for anyone to follow a leader who behaves poorly. Don’t be that kind of leader. Instead, lead with integrity.

ATW! is designed to make you a better leader

All The Way Leadership!

A trusted perspective from Colin Powell on how to define leadership

Earlier this year I wrote about the best definitions of leadership. It focused on John Maxwell and Peter Drucker’s definitions. This week I will share an insightful idea from a well-known and trusted leader, General Colin Powell. By adding his perspective I continue to identify the components that comprise leadership.

Who is General Colin Powell?

General Colin Powell was one of the greatest US Army Generals in the last century. According to Wikipedia Powell was a professional soldier for 35 years. He held a myriad of command and staff positions and rose to the rank of 4-star General. Powell completed multiple combat tours in the Vietnam War. General Powell served as National Security Advisor (1987–1989), as Commander of the U.S. Army Forces Command (1989) and as Chairman of the Joint Chiefs of Staff (1989–1993), holding the latter position during the Persian Gulf War.

Army Gen. Norman H. Schwarzkopf consults with then-Chairman of the Joint Chiefs of Staff Gen. Colin Powell during Desert Shield and Operation Desert Storm. Two great modern American Generals. (U.S. Air Force photo/Tech. Sgt. H. H. Deffner)

General Powell is a pioneer

Powell was the first, and so far the only, African American to serve on the Joint Chiefs of Staff. He was the 65th United States Secretary of State, serving under U.S. President George W. Bush from 2001 to 2005, the first African American to serve in that position. His resume as a leader is impressive. I trust his leadership perspective.

Colin Powell was the first African-American Secretary of State. (AP Photo)

What did General Powell accomplish as a leader?

The list of General Powell’s accomplishments as a leader is too long for this blog. For his service, General Powell received numerous U.S. and foreign military awards and decorations. Powell’s civilian awards include two Presidential Medal of Freedom, the President’s Citizens Medal, the Congressional Gold Medal, and the Secretary of State Distinguished Service Medal. General Powell also wrote multiple books. I read two of them (My American Journey, It Worked for Me: Lessons in Leadership and Life). I highly recommend both.

My copy of Colin Powell’s autobiography.

How does Colin Powell view leadership?

In his books, Colin Powell describes a practical view of leadership. I trust his judgment. He has more experience than most leaders. His track record speaks for itself. General Powell was highly successful in numerous leadership roles. My favorite leadership quote by Colin Powell is below. It describes the specific actions that leaders should focus on to be successful.

Leadership is solving problems. The day soldiers stop bringing you their problems is the day you have stopped leading them. They have either lost confidence that you can help or concluded you do not care. Either case is a failure of leadership.
General Colin Powell

Powell and Drucker both believe what you do matters

General Powell’s leadership perspective is similar to Peter Drucker’s. According to both of them what you do as a leader is important. Powell points out that you must be able to take care of your people and solve their problems. Otherwise, they will stop following you. In other words, competency counts and actions speak louder than words.

Solving problems is a leaders job. — Solving problems is a leader’s job.

Powell’s leadership view is accurate

You demonstrate leadership skills by solving problems. If you cannot, then why are you in charge. Also, it is one thing to tell your team members you care about them. It is another thing to actually solve their problems. If you do one without the other you are failing as a leader. We all probably know at least one leader who talked a big game, but never followed it up with actions. Don’t be that kind of leader.

ATW! is designed to make you a better leader

All The Way Leadership!

How to master your craft – three leadership lessons learned in the 82nd

This week we celebrate the 75th anniversary of D-Day. Despite many challenges the Allied invasion was successful and turned the tide of WWII. Thousands of brave men participated in this operation to include multiple US Army Airborne Divisions. Paratroopers actually jumped into France the day before D-day to secure critical roads, bridges, and other strategic objectives. Their bravery, valor, and courage contributed greatly to the success of the invasion. The 82nd was one of those units.

US Paratroopers before they boarded the planes for D-Day invasion.

All The Way Leadership! lineage is from the 82nd

My leadership lineage began at Fort Bragg North Carolina. The Army assigned me as a brand new Army Infantry Officer in the 82nd Airborne Division. My job title was rifle platoon leader, and one of my roles was serving as a Jumpmaster. A Jumpmaster’s job is to make sure all the paratroopers aboard the planes exit the aircraft safely so that they can land and complete their assigned mission. Jumpmasters play a critical role in every airborne operation. It is expected that all leaders in the 82nd become Jumpmaster qualified, and serve in that role. I learned a lot as a Jumpmaster. Below are the top three leadership lessons learned in the 82nd.

The unit patch of the 82nd All-American Airborne Division. — Only the best can serve as leaders in the 82nd Airborne Division.

1. You must master your craft

The title Jumpmaster says it all. You are expected to become a master parachutist. Jumpmasters are required to complete intense special training to earn the title. The training includes multiple hands-on tests during which you have to clearly demonstrate you know your stuff. I remember being extremely nervous before one of my exams because so many students did not pass it. Once you complete that training, you are required to serve as a Jumpmaster on a regular basis so that your skills stay current.

Student completing JMPI test while blackhat instructor grades. — A student completing a hands-on test while blackhat instructor grades. This test is difficult.

You will get better over time

As they mature, Jumpmasters become experts in airborne operations. They usually earn special awards (e.g., the Senior Parachutist Badge) to recognize their expertise and experience. It is important that you master your craft over time. Become the best that you can at whatever it is you decide to do. Don’t be satisfied with just getting by. As a leader, you are expected to be an expert. Don’t let your team down. They deserve a leader who knows what she is doing.

The Master Parachutist badge is a sign of a true airborne expert.

2. Realistic rehearsals enhance execution

Before every airborne operation Jumpmasters walk everyone that is jumping that day through several realistic rehearsals. The first rehearsal takes the paratroopers through the steps involved when jumping. As the Jumpmaster talks, the paratroopers simulate exactly what will happen to them during the jump. The rehearsal also covers things that could happen such as your parachute does not open, or you have to land in the trees. In case you are wondering – tree landings are scary. Next, everyone practices landing…BTW it usually hurts when you land. Sometimes a lot.

Dirt flies off a paratroopers boots as he finishes a practice parachute landing fall with other paratroopers of 1st Brigade, 82nd Airborne Division
(U.S. Army photo by Spc. Michael J. MacLeod, 1/82 AAB, USD-C)

Rehearse the details as much as possible

After that, all jumpers practice “actions in the aircraft” as a group. During this step, you rehearse in detail everything that happens in the air on the ground. The reality is that everyone has jumped before. You are not teaching anything new. Rather, you are practicing so that every jumper knows exactly what they are supposed to do once you get in the air. No one wants any surprises in the aircraft. If there are issues during rehearsal it will only get worse in the plane.

Members of the 82 Airborne Division conduct pre-jump rehearsals.

Be prepared for when things go wrong

I have jumped over 50 times, and I can tell you that all these rehearsals work well to enhance execution. On more than one occasion something went wrong in the aircraft, or during the jump. For one operation the Air Force pilots flew along the edge of the drop zone thinking that the wind would blow us over the target. It didn’t. In fact, the opposite happened. Every jumper was forced to land in the trees. After exiting the aircraft, I gave the pilots a middle finger salute thanking them for their incompetence and then executed all the steps required for a successful tree landing. That one hurt.

Paratroopers practice landing to get ready for the real thing. (U.S. Air Force photo/Alejandro Pena) — Paratroopers practice landing to prepare for the real thing. (U.S. Air Force photo/Alejandro Pena)

Realistic rehearsals are key to success

I recommend that you use realistic rehearsals to enhance execution with your team, especially before major events. Practice every step as realistically as you can. It will pay dividends. I know from my own experience that rehearsing before any presentation is a really good idea. It prevents gremlins from showing up. If there is one key lesson the 82nd Airborne Division learned on D-Day it is that things never go as planned.

Pvt. John Steele, an 82nd Airborne Division soldier got caught on a church steeple when he jumped on D-Day. He played dead for hours but eventually was taken prisoner by the Germans. He later escaped and continued to fight in the war.

3. Leadership confidence calms fears

Jumpmasters are trained to be calm at all times in the aircraft. Your job is to set an example for the paratroopers to follow. Jumping out of a perfectly good plane at 800 feet with over 50 pounds of equipment, usually at night, is not a natural act. In case that does not scare you – every piece of equipment used in the operation, to include the plane, was built by the lowest bidder. It makes perfect sense for everyone to have fear and/or anxiety as you prepare to jump. I know that I was nervous during every jump I ever made. Anyone who tells you otherwise is either lying or crazy.

Jumpmaster giving commands to paratroopers before the door is opened.

Rituals help with anxious moments

To counter this fear, the Jumpmasters guide the paratroopers through a series of steps using loud and clear commands. The way it works is that the Jumpmaster yells the commands to all the jumpers along with a visual signal. The paratroopers all echo back the command indicating they heard it and then perform the action. These steps are completed so that everyone is ready to jump when the doors open. Once the doors open, the Jumpmaster inspects it and gets the first jumper ready. The pilot will turn on the green light and everyone exits the aircraft. It sounds simple, but it can be scary. Reality definitely hits you when the doors open and the light turns green. No time for fear at that point.

A jumpmaster checking to make sure everything is in order for the paratroopers.

An effective leader knows how to control his fear

The final lesson to learn from this old Jumpmaster is that it is okay to have fear. What you do with that fear is important. If you master your craft and conduct realistic rehearsals, then you will have the confidence needed to overcome any fear. You will be able to jump when the time comes. If you neglect these lessons then do not be surprised if you are scared when it matters most. Instead of being at the top of your game, you will be worried about anything and everything possible going wrong. Your team will sense your fear and perhaps respond likewise, which is bad for everyone. Avoid that scenario. Do your part as the leader. Control your fear.

https://www.youtube.com/watch?v=SfNq4fxVdgg

For anyone who is not familiar with airborne operations – this video is a nice summary.

ATW! is designed to make you a better leader

All The Way Leadership!

If you only have a minute, try this one. It is about Jumpmasters.

How I honor the fallen on Memorial Day

I stood at the edge of the cliff and looked down. Wow. How in the world did anyone climb these cliffs? They are so steep – straight down. Add the fact that the US Army Rangers were being shot at while scaling Pointe du Hoc and suddenly you understand how remarkable those men were. Forget superheroes – Rudders Rangers were the real deal. America’s finest men. The kind we should honor on Memorial Day.

My younger son, Riley, overlooking the cliffs of Pointe du Hoc.

Visiting the Normandy D-Day beaches is eye-opening

I have been to the Normandy D-Day beaches twice. The first time I was stationed in Germany back in the 1990s. The second time was a few years ago while vacationing in France. Both visits were remarkable. The area is beautiful, the local people are friendly, and the food is excellent. But, the best thing about this remote region of France is its history. The WWII sites are all well done. The US cemeteries are immaculate and tell the story of what happened here 75 years ago. It is a story we should never forget.

History has taught us over and over again that freedom is not free. When push comes to shove, the ultimate protectors of freedom and liberty are the brave men and women in our armed forces. Throughout our history, they’ve answered the call in bravery and sacrifice.
Tim Pawlenty, American Politician

Today is Memorial Day

It is an important American holiday, and I want to make sure I honor the fallen properly. This holiday has become confusing for some Americans. Nowadays, many treat Memorial the same as Veteran’s Day. They are two distinct holidays with different purposes. Memorial Day is the day we honor those who paid the ultimate sacrifice by giving their lives for our great country. Veteran’s Day, on the other hand, is the day we honor those who have served in our military. Below is three ways I honor the fallen.

Visitor center plaque at Pointe du Hoc, Normandy France.

1. Remember their heroic deeds

All Americans should pause this weekend and think about those who died for our freedom. There are several ways to do this – read a book about military history, visit a military monument, or watch a military history movie. Over the years I have done all three of these activities many times. My favorite book about military history is Ghost Soldiers by Hampton Sides. The movie about this unbelievable US Army Ranger raid is also great. My favorite military monument is at the top of Pointe Du Hoc where the US Army Rangers scaled the cliffs on D-Day. My favorite military history movie is a tie between The Longest Day or A Bridge Too Far. Both are based on books written by Cornelius Ryan.

This plaque is part of the Point du Hoc monument in Normandy France. — This plaque is part of the Pointe du Hoc monument in Normandy France.

2. Witness where they fell

I like to visit the battlefields. The best way to get a sense of what our fallen experienced is to witness where they fought. Walk the battlefield, learn their stories, and ponder what happened. My sons and I have visited a few of the most historic battlefields and cemeteries in the world. We saw firsthand what our troops faced on D-Day, visited several museums, and paid our respects at the cemetery. It is easy to forget the sacrifice that so many made that day.

Riley at Point du Hoc monument. Holy ground for Army Rangers. — Riley at Pointe du Hoc monument. Holy ground for Army Rangers.

3. Honor their sacrifice

This one can be challenging, so I will be plain. In my opinion, the best way to honor the sacrifice of the fallen is to live a life worth living. Make the most of what you have been given. As Americans, we have more opportunities than most people in this world. Our freedom was paid for by others. Don’t squander their sacrifice. Get out there and make something of yourself. That is what I am trying to do. I hope you do likewise.

Riley at the American cemetery above Omaha Beach in Normandy France.

Remember to “earn this”

In the movie Saving Private Ryan (another great war movie), there is a powerful scene at the end. Tom Hank’s character Captain John Miller is severely wounded. He tells Private Ryan played by Matt Damon to “earn this”, and then he dies. The message is the same as what I am saying here. In the next scene, Private Ryan is in the cemetery at Normandy, and remembers those words, and thinks about his life. On Memorial Day I do the same thing. I think about the fallen – the sacrifice they made so that I am free. Next, I think about my life and if I am making the most with what I have been given. Some days I am, but most days I am not.

What about you?

How are you honoring the fallen this year? Have you seen the final scene in Saving Private Ryan? If not, watch the clip below. I actually cry every time I watch it. It makes me feel thankful for the sacrifice of those who paid the ultimate price – which is what Memorial Day is all about. RLTW!

ATW! is designed to make you a better leader

All The Way Leadership!

Strong leaders promote diversity and destroy divisions

All the Way Leadership! draws its heritage from the 82nd Airborne Division. I learned a lot while serving there. Lessons that helped make me a better leader. For the month of May, I am sharing the top leadership lessons I learned while serving as an All-American paratrooper. Two weeks ago I wrote about the first lesson – why the best leaders go out the door first. Last week I wrote about the second lesson – why the best leaders train until it hurts. Below is the third lesson. It is about diversity – a controversial topic.

Modern leaders must deal with diversity and division

In our country right now, there is a lot of discussion about diversity and division. Racial tensions are high. We are having a debate about our history. Who should we honor? How should our shared past be remembered? What about the Confederacy, and its leaders? What about the founding fathers? Can we have monuments to those who built our country without erasing the ugly parts of US history? How do we move forward without tearing the country apart? Great questions that do not have easy answers.

Racists gather in front of the Rotunda located at University of Virginia

Diversity is tough and complicated

I do not pretend to have all the answers. I do understand diversity because I have seen a successful model before while serving in the 82d Airborne Division which is also known as the All American Division. It was constituted, originally as the 82nd Division 100 years ago, shortly after the US entered into World War I. Since its initial members came from all 48 states, the division acquired the nickname All-American, which is the basis for its famed “AA” shoulder patch that is pictured below.

82d Airborne Division patch – the AA on the patch stands for All-American

Leaders should promote diversity – it is a force multiplier

When I arrived in 1991 it was still known as the All-American division because its members came from all parts of the US. We had paratroopers from every state, every US territory, various education levels, economic backgrounds, race, gender, creed, and religion. You name it and there was probably someone in the 82nd with that background. We were all different and we were all paratroopers.

I will never fail a fellow paratrooper. I cherish the sacred trust and the lives of men with whom I serve. Leaders have my fullest loyalty, and those who I lead will never, never find me lacking.
Line from the Airborne Creed

Nostalgic perspectives are not helpful

I am not going to pretend that everything was perfect. We had our challenges, but somehow our diversity was not a stumbling block. Rather it was a strength. Everyone brought their best to accomplish the mission. It was an important phase of my life when I learned that people from very different backgrounds can work together successfully. When I reflect on that time I think there are three reasons why diversity was and is a force multiplier in the All-American division.

1. Leaders come from all walks of life

The first battalion I served in, 1st Battalion of the 325th Airborne Infantry Regiment, had officers from several sources. There were numerous West Point graduates, many ROTC officers, and prior-enlisted soldiers who were commissioned through the Officer Candidate School. The diversity of our Non-Commissioned Officers was even greater. It did not matter much where you came from because leadership is not an inherent trait that only a few possess. There is not an elite segment of American society that provides leaders for the rest of us. No, our leaders come from all over the country. It has been that way since the birth of our nation.

We hold these Truths to be self-evident, that all Men are created equal, that they are endowed by their Creator with certain unalienable Rights, that among these are Life, Liberty, and the Pursuit of Happiness.
United States Declaration of Independence

Leadership can be learned

I saw this first-hand in the 82nd. I learned about leadership from numerous mentors and watched others learn and grow during their time in the division. We were taught important lessons like leaders set the example, and leaders go out the door first. Leadership lessons that stayed with me. The good news is that any of us can learn to be an effective leader – no matter your background. If you don’t believe me, watch this short video.

2. Standards are standards – leaders enforce them

All US Army paratroopers are expected to meet stringent standards. No one gets any slack. When I say no one, I mean no one. Does not matter if you are enlisted, an NCO, or an officer. Does not matter if you are black, white, yellow, Catholic, Protestant, Jewish, Wiccan, male, or female. You either meet the standard, or you don’t. If you don’t, then you are sent away.

There’s a lot of things you’re going to see here that are a little messed up or a little different. Don’t try to change it. We’re the 82nd Airborne and that’s the way we do it. We like it that way.
Quote from article 12 Reasons Why Paratroopers Do It Better

It starts in Airborne school, continues with Jumpmaster school, and various other airborne training events you are required to complete in order to be a member of the All-American Division. These demanding standards cause a positive effect. It builds trust. You trust everyone else on the plane during a jump because you know that they have what it takes to be a paratrooper. In case you are not familiar with what it takes to become a paratrooper – this video explains the training. It is old but still accurate.

Hold yourself accountable to the standard

Nowadays it seems like some people are always looking for shortcuts to success – hacks for life. I am a big fan of trying to figure out ways to improve my performance by working smart versus just working hard. Many experts can help teach you better ways of doing things. But, make sure you are not cutting corners to get around standards. They exist for a reason – to make sure you are proficient. You build trust with your team members and demonstrate that you have what it takes. Remember – if you are a leader and cut corners, then your team members will do the same. Don’t be that kind of leader. Set the example by meeting the standards.

Commanding General Gavin carried a rifle in WWII which was uncommon.

3. Paratroopers bleed the same colors – red, white and blue

I have served in other US Army units, and they don’t have the same camaraderie as the All-American Division. It is a special place. My observation is that paratroopers understand that we all wear green uniforms, maroon berets, and bleed the same colors. When I was at Fort Bragg, the community experienced several tragic events to include two planes colliding that resulted in the untimely death of numerous paratroopers in the 82d. I recall the sadness of that event and the heroic deeds of many during and after the accident.

It was difficult days for the Division

Everyone came together in a special way to make it through. Nothing new for paratroopers – we have been doing this for over 100 years. The current Division Commander recently gave a speech about the unit that is well worth watching. It sums up what I said above. Paratroopers bleed the same colors – red, white and blue.

ATW! is designed to make you a better leader

All The Way Leadership!

Why the best leaders train until it hurts

In 2017 the 82nd Airborne Division celebrated its 100th anniversary. The 82nd is a great unit. I learned a lot while serving there. Lessons that I have leverage over the years. I am sharing the top leadership lessons I learned as an All-American paratrooper in the 82d Airborne Division. Last week I wrote about the first lesson – the best leaders go out the door first. Below you will find the second lesson.

It takes a lot of training to learn how to jump out of a perfectly good airplane.

Lesson two – leaders train until it hurts

The mission of the 82nd Airborne Division is to, within 18 hours of notification, strategically deploy, conduct forcible entry parachute assault and secure key objectives for follow-on military operations in support of U.S. national interests. In other words, the division goes wherever it is needed to deal with the enemies of our country. Simply put – you have to be prepared to deploy anywhere in the world at a moment’s notice. You are constantly preparing for war. It is what you do day in, and day out. This short video shows what the 82nd does to help keep our country safe.

Take care of your paratroopers

My father served in the 82d as an Infantry Lieutenant. When I arrived at Fort Bragg, I did know what I was supposed to do. I was school trained but lacked experience. I had completed the Infantry Officer Basic Course, Ranger School, and Jumpmaster School at Fort Benning. The Army prepared me as a young officer but I lacked confidence. I called my dad seeking advice about how to be successful at Fort Bragg. My father emphasized above all else that “if you take care of your paratroopers they will take care of you”. I asked him what is the best thing you can do to take care of troops. His answer was firm – don’t coddle them. Train them hard so that they are prepared for war. You must learn to train until it hurts, and then keep going. Tough love from my dad.

Paratroopers training in the mountains to prepare for combat.

In the business world, you must take care of your team

I have been in the business world longer than I was in the military. I can say with much confidence that the same advice my father offered me as a young officer is true for the business world. If you are going to be successful as a leader you must take care of your team. If you do, they will take care of you. The opposite is also true. Neglect your team and it will fall apart.

Training my body so that I was ready for action

Training became a major emphasis for me during my time at Fort Bragg. First, I increased my physical training. Paratroopers have to be in shape. Jumping from an airplane can be physically demanding. You must be able to jump with your equipment (which weighs well over 50 pounds with a full combat load) and carry it with you wherever you go after landing. My unit conducted physical training every single morning. We did lots of push-ups, sit-ups, pull-ups, and other calisthenics. We ran a lot – miles and miles every week. The training had a specific purpose – get us into fighting shape.

You do lots of pull-ups as a paratrooper.

Getting in the best shape of my life

I worked for one company commander who had the officers perform physical training separate from our troops. At first, I thought it was odd. Shouldn’t we train with our platoons? He said the NCOs would take care of that – he was right. What I learned is that he trained us even harder than the troops. Many mornings we would start a run without knowing how far we would go. He didn’t know either. We simply ran until he got tired…which felt like never. All this physical training worked. I ended up being in the best shape of my life, fully prepared for the physical demands of airborne operations. I did not enjoy the pain of all that physical training, but it was necessary. As this video shows, running is a tradition for everyone in the 82d Airborne Division.

What training do you need to be prepared?

What about you? As a leader what skills do you need? Are you prepared for action? If the answer is yes, then good for you. Keep pushing and training hard so that you continue to mature as a leader. If not, you better get started. Your team deserves a competent and confident leader. No one likes working for someone who does not know what they are doing. If you lack the skills to lead, your team members will start to look for other opportunities. Or, they will wait for you to fail and hope you get replaced. Neither one of these scenarios is good for you. Avoid those outcomes, and do what it takes to be an effective leader. Train yourself first.

What leadership training do you need for success?

Make the most of every training opportunity

Next, I focused on operational training for my platoon. We spent a lot of time in the field and performed many airborne operations. It is difficult to simulate what it is like to jump out of a plane fully loaded with equipment, so we practiced on a regular basis. When I served as the Division Assault CP Commo Platoon Leader my unit jumped a lot – much more than most. And when we jumped – it was almost always with all of our combat equipment. Sometimes a unit will jump with only their parachutes, not their field gear. These jumps are referred to as “Hollywood” jumps.

Jumping without a lot of equipment is easier than the real deal.

Train as you fight whenever possible

“Hollywood” jumps are worthwhile training. But, as you would imagine, they are much easier than combat equipment jumps. My platoon jumped with our equipment all the time because I wanted to make sure they could handle the heavy loads we had to carry. The more practice the better was my approach. Occasionally I would hear grumbles from my platoon, but all that training paid big dividends when we performed full-scale airborne operations. My platoon was always prepared and performed magnificently when it counted. Tough love pays off.

Paratroopers loading the plan for a jump with full equipment. (U.S. Air Force photo by Tech. Sgt. Bradley C. Church/Released)

Are you training your team for success?

Do you take every opportunity that you have to train your team? It is easy to simply go through the motions. It is more difficult to train your team whenever you get a chance. They may moan and groan about it, but their performance will improve over time. No one gets better by thinking about what it takes to improve. You get better with practice, lots and lots of practice. To me, training makes a huge difference between success and failure. Good leaders train their teams so that are always improving, preparing for the next big challenge. Bad leaders do not. They let their team become lazy and complacent. Don’t be that kind of leader.

I fear not the man who has practiced 10,000 kicks once, but I fear the man who has practiced one kick 10,000 times.
Bruce Lee

Be sure to push yourself and the envelope

I pushed the envelope when it came to the equipment we used. We would experiment with our gear to try and get the best performance possible. Once I remember that we were having trouble getting a strong connection with our satellite radios, so we decided to jump with a much larger antenna than normal. The larger antenna would not fit into a normal rucksack or equipment bag. We had to pack it inside a Dragon Missile Jump Pack (DMJP). That meant somebody had to jump the DMJP. Several of us went through the special training required to jump this piece of equipment. In case you are not familiar with what the DMJP looks like – there is a picture below. It is a big piece of equipment, and awkward as hell to jump.

The dreaded dragon missile jump pack

Well, it came time for our next airborne operation and it was decided we would jump the larger antenna. I volunteered to jump the DMJP since leaders go out the door first. Man oh man was that jump an adventure. I immediately went into a rapid spin after exiting the aircraft door. My risers were twisted all the way down to my neck. I bicycle kicked and pulled at my risers to clear the twists. That step seemed to take forever. I almost panicked.

Some exits from the aircraft are ugly like mine was.

I could not tell how high off the ground I was

I decided to lower my rucksack and then the DMJP to avoid landing with it which would have been painful. When the DMJP reached the end of my lowering line I started oscillating more than normal. Swinging back and forth like a pendulum – not good for landing. I heard my equipment reach the ground. I hit next. Ugly landing – hit like a ton of bricks. Damn that hurt. Good news – the antenna worked well and the operation was successful. Bad news – I was sore for the next week. That landing hurt.

You set the example as a leader

Afterward several of my troops asked me about the jump. How did it go? I lied and told them that it went fine and the landing did not hurt much. Why would I stretch the truth…because I had been taught to train until it hurts, and then keep going. What can you learn from this leadership lesson? Training counts and makes a big difference. Figure out what kind of training you need to be successful, and then get after it. One final thought – don’t jump the DMJP. It sucks – trust me.

https://www.youtube.com/watch?v=yXm_kBdu_94

ATW! is designed to make you a better leader

All The Way Leadership!